Private Swim Lessons

Privacy Policy

This page explains how phone numbers and email addresses are used in connection with private and semi-private swim lesson scheduling, communication, and service updates.

Important: By enrolling in private swim lessons or providing your contact information for lesson coordination, you understand that direct communication may be necessary between staff and participants or guardians to support scheduling, confirmations, updates, and lesson-related needs.

1. Information We Use

We may use the phone number and/or email address connected to your account or provided during private swim lesson registration for lesson-related communication.

That communication may include:

Scheduling and rescheduling private or semi-private lessons
Instructor coordination and availability updates
Cancellation notices, weather notices, or facility-related changes
Questions related to lesson participation, arrival, and follow-up service needs

2. Expected Contact for Private Lessons

Because private swim lessons require individualized coordination, contact from our team or assigned instructional staff should be expected as part of participating in the program. This may include text messages, phone calls, or emails when needed for normal lesson operations.

Lesson scheduling

Instructor coordination

Service updates

Opt out by texting STOP

3. No Marketing Use Without Consent

Phone numbers and email addresses collected or used for private swim lesson communication are not used for marketing purposes unless you separately accepted marketing or promotional communications during account creation through Daxko.

If you did not opt in during Daxko account creation, your phone number and email address will only be used for operational, lesson-related, account-related, or service-related communication.

4. Text Messaging and Deactivation Requests

If text messaging is used for private lesson communication, you may reply STOP at any time to request that the number be deactivated from text communication for this service.

Once a STOP request is received and processed, we will stop using that number for lesson text messaging unless and until re-enrollment or renewed consent is provided. Please note that deactivating text contact may affect our ability to coordinate private lessons efficiently.

5. Phone Calls and Emails

Even if text messaging is deactivated, phone calls or emails may still be used when necessary for operational matters related to your private swim lessons, unless you request otherwise and such a request can be reasonably accommodated.

6. Sharing and Access

Contact information is only shared with staff, instructors, coordinators, or administrators who need access in order to manage and support private swim lessons and related customer service.

We do not sell your phone number or email address. We do not use this information for unrelated promotional outreach unless you separately opted in through Daxko.

7. Policy Updates

This policy may be updated from time to time to reflect operational changes, communication practices, or applicable requirements. The most current version should be posted where private lesson users can access it.

8. Contact

If you have questions about how your phone number or email address is used for private swim lessons, or if you would like to request a communication preference update, please contact your local YMCA aquatics or program administration team.